Wilmington Air |6515 Market StWilmingtonNC28405 | (910) 791-1988
Wilmington Air
6515 Market St
WilmingtonNC 28405
 (910) 791-1988
504
Customer Reviews
5.00
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Reviews Of Wilmington Air

4.97 504 Reviews
Danny Davis
Danny Davis
Jun 26, 2019

This company was very receptive to my call for help with my a/c unit and lined up help for me very quickly. They sent 2 techs out to my house which were very knowledgeable about their trade and they checked my entire unit out, inside and out. All of this was after I had another local company out 4 times and they had not fixed my a/c but had created additional problems with my unit. These techs, especially Richard, immediately knew that the other company had overcharged my system which was causing the high pressure switch to shut down the system and also create the high pitch squeal that we would hear when the system did occasionally start in our air handler in the attic. I hated that these techs had to follow such bad reps from another company but they corrected everything that this other company did wrong which was plenty. They had changed the setting of my thermostat time delay to 3 minutes which it should have remained at 5 minutes as well as they had disconnected my neutral line to my thermostat which these techs corrected all of this. Since I have 2 thermostats, they also had to do upstairs as well. After dealing with this other company for over 3 weeks or more, Wilmington Air Heating and Cooling Techs came to my house and repaired my unit in less 1 1/2 hrs. I also had them add some oil additive to my compressor to help with hard noisy shutdown on this type unit. My unit is now working great again and it is much more quieter on shut downs. All of this was at a fraction of the cost of what I paid this other company to fix nothing but to only add more problems than what I started with. Thanks Wilmington Air, Richard and his assistant. You have my repeat business from now on.

Nathaniel Kearney
Nathaniel Kearney
Jun 24, 2019

Professional and friendly. Did not purchase, however got a quote and they were great to deal with

Eric Anderson
Eric Anderson
Jun 20, 2019

Perfect service! Called Wilmington Air at 8AM this morning, had never used them before, and my mom had a new blower motor bought and installed by 2:30PM! Best part was the tech called around and found out her almost-ten-year-old motor was still under warranty, so we didn't have to pay for it! That's amazing service!!

Abigail Chiaramonte
Abigail Chiaramonte
Jun 20, 2019

Knowledgeable technician, great service

Dennis Triplett
Dennis Triplett
Jun 20, 2019

Friendly and professional. They made quite a few trips up to the 3rd floor of our home with no complaints. Very knowledgeable about their product and left the job site neat and clean. I would recommend highly.

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